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News and announcements

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Ви купуєте непродовольчі товари 2022-03-23 News and announcements Ви купуєте непродовольчі товари Найважливіша інформація для споживачів при купівлі непродовольчих товарів. EU auditors probe the protection of air passenger rights during COVID-19 crisis 2021-03-08 News and announcements EU auditors probe the protection of air passenger rights during COVID-19 crisis The European Court of Auditors (ECA) has launched an audit to assess whether the European Commission has been safeguarding effectively the rights of citizens who travelled by plane or booked flights during the coronavirus crisis. FAQ on Passenger Rights and Package Travel 2020-05-28 News and announcements FAQ on Passenger Rights and Package Travel European Commission presents a FAQ on Passenger Rights and Package Travel Tourism and transport: Commission's guidance on how to safely resume travel 2020-05-14 News and announcements Tourism and transport: Commission's guidance on how to safely resume travel Commission presents a package of guidelines and recommendations to help Member States gradually lift travel restrictions and allow tourism businesses to reopen, after months of lockdown, while respecting necessary health precautions. Consumer Rights in the Event of Cancelled Travels 2020-03-23 News and announcements Consumer Rights in the Event of Cancelled Travels Given the difficult situation due to the coronavirus threat and the current flight bans, the State Consumer Rights Protection Authority provides key information on consumer rights in the event of cancellation of travels. Commission provides guidance on EU passenger rights 2020-03-23 News and announcements Commission provides guidance on EU passenger rights In our efforts to mitigate the economic impacts of the COVID-19 pandemic, the Commission haspublished guidelines to ensure EU passenger rights are applied in a coherent manner across the EU.