Issue of the tour operator‘s certificate

Business entities established in the Republic of Lithuania (natural or legal persons) (hereinafter: the "person") must submit to the State Consumer Rights Protection Authority (hereinafter: the "Authority") in order to obtain a tour operator's (equivalent of “tour operator” in the Directive (EU) 2015/2302 is “travel organiser”) certificate the following documents:

  1. properly completed application (form for legal entity / for natural person).
  2. properly completed declaration of good repute (for legal entity / for natural person).
  3. profit (loss) account and balance sheet (for a legal entity). If the legal entity is not yet active, the financial statements of the initial state are presented.
  4. valid document certifying the enforcement of obligations (insurance policy contract signed with an insurance company and / or financial guarantee issued by a financial institution) with a minimum validity of three months (for outbound and domestic tour operators).

The amount of the enforcement of obligations must not be less than:

  • Eur 3 000 for the sole purpose of domestic tourism.
  • Eur 50 000 for outbound tourism without charter flights.
  • Eur 200 000 for outbound tourism with charter flights.
  1. To pay a fixed state fee.

Payment details: 


Payment code



State fee

Beneficiary’s name

State Tax Inspectorate under the Ministry of Finance

Beneficiary’s account

LT24 7300 0101 1239 4300



Bank Code



Eur 37 (to outbound and / or domestic tourism activities)


Eur 14 (only to inbound tourism activities)

The state fee may also be paid into other revenue collection accounts of the State Tax Inspectorate. The list is available here.


The application is submitted (optionally):

Valstybinės vartotojų teisių apsaugos tarnybos

Turizmo rinkos priežiūros skyriui

Vilniaus g. 25, LT-01402 Vilnius





Other information:

  • Within 5 working days of the receipt of the documents, the subject gets a confirmation that the documents referred to above have been received and, where appropriate, that the information submitted needs to be corrected.
  • The application is processed within 20 working days since the receipt of all proper documents and information.
  • The certificate is issued for an unlimited period of time.